Delivery & returns
Delivery
- Your package will be personally delivered and requires a signature upon receipt.
- Enjoy free delivery, fully insured for the value of your jewelry.
- Standard delivery takes 7-10 days for in-stock items and 4-6 weeks for custom-made pieces tailored to your specifications.
Returns
We want you to love your jewelry! If you’re not completely satisfied, you can return it for a refund within 14 days of receipt, provided the following conditions are met (please note that return shipping costs are your responsibility):
- The item must be in perfect condition and unworn.
- It should be returned in its original packaging.
- Returns must be postmarked within 14 days of receipt.
To initiate a return, please contact us at hello@margaret-mae.com and include your tracking number.
Please note that custom-made items are not eligible for return.